Night Auditor - Winter Seasonal - Crested Butte Mountain Resort

Job Description:

Job Summary:

Expedites smooth and efficient guest check-ins and check-outs, handles all guest related activities during stay and handles guest complaints effectively. Needs great customer service skills. Must set an example for all front desk staff. checks all folio's in V1 for any errors and correct them. Runs the night audit. Must stay at front desk at all times except in order to help a guest. Must work closely with security and Night Manager. Must be able to follow directions and maintain great customer service even with out being supervised.

Essential Job Functions:

Complies with guest requests (both in person and on the telephone) while maintaining both internal and AAA standards

Ensures all charges are posted to maintain profitability

Maintains a clean and safe work area, restocking supplies as necessary

Communicates with other hotel departments/other CBMR departments effectively

Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers.

Performs all other related duties as assigned or requested.

Job Requirements:

High School Diploma or equivalent

Knowledge of Mircosoft Office, basic typing skills and computer knowledge

Fluent English

Must be able to lift up to 10lbs.

Must be able to work weekends & holidays

Prior hospitality experience preferred

Must complete a mandatory background check.

There s nothing like ski town life in the heart of the Rocky Mountains. You ll get to live and play in the heart of paradise and work with some of the friendliest coworkers in the Gunnison Valley. In fact, our guests repeatedly tell us that it s the welcoming smiles, upbeat attitudes, and friendly vibe that bring them back to Crested Butte (in addition to the great skiing, of course).

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